When you call us about a leak, our expert team springs into action. First, we’ll carry out a thorough visual inspection of your roof, both from the ground and, where safe, from the roof itself. We check every component – tiles, slates, pointing, flashings, valleys, and gutters. For harder-to-reach areas or commercial roofs, we might use drone roof surveys to get high-resolution images without the need for extensive scaffolding. This comprehensive approach ensures we don't miss anything. Once the problem source is identified, we'll explain it clearly to you and provide a detailed plan for the necessary repairs, giving you a transparent, no-obligation quote.